{"id":10137,"date":"2018-06-05T17:05:45","date_gmt":"2018-06-05T15:05:45","guid":{"rendered":"https:\/\/www.tga-contentbase.com\/cancellation-policy\/"},"modified":"2026-05-11T09:24:04","modified_gmt":"2026-05-11T07:24:04","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.heizungsjournal-shop.de\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Cancellation policy<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n\n<h2>Right of withdrawal<\/h2>\n<p>You have the right to withdraw from this contract within 14 days without giving any reason.<\/p>\n<p><strong>The withdrawal period is:<\/strong><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong>For book orders:<\/strong> 14 days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>For subscriptions:<\/strong> 14 days from the date of conclusion of the contract.<\/span><\/li>\n<\/ul>\n<h2>Note on the right of withdrawal for digital content (e.g., e-books):<\/h2>\n<p>For digital content that is not delivered on a physical data carrier, the right of withdrawal expires as soon as we have begun to execute the contract after:<\/p>\n<ul>\n<li><span style=\"color: #000000;\">you have expressly agreed that we may begin performing the contract before the expiry of the withdrawal period, and<\/span><\/li>\n<li><span style=\"color: #000000;\">You have confirmed that you lose your right of withdrawal once execution has begun.<\/span><\/li>\n<\/ul>\n<h2>Consequences of withdrawal<\/h2>\n<p>If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days of the day on which we receive notification of your withdrawal.<br \/>We will use the same means of payment for the refund as you used for the original transaction, unless expressly agreed otherwise with you.<\/p>\n<h2>Returning physical goods<\/h2>\n<p>You must return or hand over the goods to us immediately and in any case no later than 14 days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the deadline expires.<\/p>\n<p><strong>You shall bear the direct costs of returning the goods.<\/strong><\/p>\n<h2>Please send your cancellation notice to:<\/h2>\n<p>Heizungs-Journal Verlags-GmbH <br \/>WebShop: <a href=\"https:\/\/www.heizungsjournal-shop.de\/en\/\">www.heizungsjournal-shop.de<\/a><br \/>Marie-Curie-Stra\u00dfe 5, 71364 Winnenden<br \/><a href=\"mailto:verlag@heizungsjournal.de\">verlag@heizungsjournal.de<\/a><\/p>\n<p>\u00a0<\/p>\n<h2>Or fill out the following cancellation form:<\/h2>\n<p>\u00a0<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10784-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"10784\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/10137#wpcf7-f10784-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10784\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10784-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cf7-widerruf-wrapper\">\n\t<div class=\"cf7-widerruf-two-cols\">\n\t\t<p><label class=\"form-media-required\"><br \/>\n<span class=\"label-text\">First name<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"vorname\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-vorname\" \/><\/span><br \/>\n<\/label>\n\t\t<\/p>\n\t\t<p><label class=\"form-media-required\"><br \/>\n<span class=\"label-text\">Last name<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-nachname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"nachname\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-nachname\" \/><\/span><br \/>\n<\/label>\n\t\t<\/p>\n\t<\/div>\n\t<p><label><br \/>\n<span class=\"label-text\">Company<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label class=\"form-media-required\"><br \/>\n<span class=\"label-text\">Order number<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-ordernumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-ordernumber\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label class=\"form-media-required\"><br \/>\n<span class=\"label-text\">E-Mail<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label><br \/>\n<span class=\"label-text\">Message<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label class=\"form-media-required cf7-widerruf-pflichtfelder\"><br \/>\n<span class=\"label-text\">Required fields<\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label class=\"form-media-required cf7-widerruf-datenschutz\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-datenschutz\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-datenschutz\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read the privacy policy<\/span><\/label><\/span><\/span><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<div class=\"cf7-widerruf-datenschutz-hinweis\">\n\t\t<p>By submitting this form, you consent to the storage and processing of your data.\n\t\t<\/p>\n\t\t<p>We use this information solely to respond to your cancellation request.<br \/>\nMore information <a href=\"https:\/\/www.heizungsjournal-shop.de\/en\/privacy-policy\" target=\"_blank\" rel=\"noopener\">Privacy policy<\/a>.\n\t\t<\/p>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"REQUEST A CANCELLATION\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":27822,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/pages\/10137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/users\/27822"}],"replies":[{"embeddable":true,"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/comments?post=10137"}],"version-history":[{"count":4,"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/pages\/10137\/revisions"}],"predecessor-version":[{"id":10785,"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/pages\/10137\/revisions\/10785"}],"wp:attachment":[{"href":"https:\/\/www.heizungsjournal-shop.de\/en\/wp-json\/wp\/v2\/media?parent=10137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}